Returns and Refunds
To return an item, notify us within 5 business days of receiving it.
If the item was misdescribed (for example, a wrong Scott number or a fault we did not mention), we refund the purchase price in full and pay the return postage. Faults that are visible in the scan, such as short, nibbed, or trimmed perforations, do not count as misdescription.
If you simply change your mind, you may return the item within the same period, with return postage at your expense.
In every case the item must come back in exactly the condition in which you received it; otherwise the return cannot be accepted. Refunds are issued once we receive the item.
Send a Message
Questions about an item, a want list to send, or a collection you would like to sell?
Write to us at [email protected] or use this form. We normally reply within one business day.